Privacy Policy

 

1. Introduction
Welcome to Anushree Ayurveda. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, use our services, or purchase our products. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping and billing addresses, and payment details.
  • Health Information: If you provide details regarding your health concerns for consultation purposes.
  • Technical Information: IP address, browser type, device information, and browsing behavior.
  • Communication Data: Queries, feedback, and customer support interactions.
  • Transaction Data: Details about purchases, order history, and payment methods.
  • Usage Data: Information on how you interact with our website, including pages visited, time spent, and referral sources.

3. How We Use Your Information
We use the collected information for:

  • Processing orders and delivering products.
  • Providing customer support and responding to inquiries.
  • Sending promotional offers, newsletters, and updates (with your consent).
  • Improving our website, services, and customer experience.
  • Analyzing user behavior to enhance our marketing strategies.
  • Ensuring compliance with legal and regulatory requirements.
  • Detecting, preventing, and addressing security issues and fraudulent activities.

4. How We Protect Your Information
We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. These include:

  • Encryption of sensitive data during transmission.
  • Secure servers and firewalls to protect stored information.
  • Regular security assessments and updates.
  • Restricted access to personal data on a need-to-know basis for authorized personnel only.
  • Monitoring for potential data breaches and taking immediate action when necessary.

However, no online transmission is 100% secure, and we cannot guarantee absolute security. We encourage users to take precautions such as using strong passwords and avoiding sharing sensitive information over unsecured networks.

5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Payment processors, delivery partners, and marketing agencies assisting in business operations.
  • Legal Authorities: If required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.
  • Third-Party Partners: If necessary to provide additional services that you have requested.

6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details on how we process your data.
  • Restrict or object to certain data processing activities.
  • Withdraw consent where applicable without affecting the lawfulness of prior processing.

To exercise these rights, please contact us through the details provided below.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. Types of cookies we use include:

  • Essential Cookies: Required for basic website functionality.
  • Performance Cookies: Help us understand how users interact with our site.
  • Functional Cookies: Enhance user experience by remembering preferences.
  • Targeting/Advertising Cookies: Used for personalized marketing and advertisements.

Disabling cookies may affect website functionality and limit access to certain features.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately. These external sites operate independently and may have different data collection and security practices.

9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors affecting retention periods include:

  • The duration of your relationship with us.
  • Legal and regulatory requirements.
  • The necessity to resolve disputes and enforce agreements.

Once your data is no longer needed, we securely delete or anonymize it.

10. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with personal information, we will take immediate steps to delete it.

11. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our business operations, legal requirements, or user feedback. Any changes will be posted on this page with the updated effective date. We encourage users to review this policy periodically.

12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: 📧 Email: Support@anushreeayurveda.com
📞 Phone: +91 7289 989 880
📍 Address: Office No. 1140, 2nd Floor, Gali No 16, Near Bajaja Showroom, Rithala, Delhi – 110085.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Anushree Ayurveda!