1. Introduction
At Anushree Ayurveda, we are committed to ensuring a smooth and reliable shipping experience for our customers. This Shipping Policy provides detailed information on delivery timelines, shipping charges, and other essential aspects of our shipping process.

2. Shipping Locations

• We currently offer shipping across India.
• International shipping may be available for select locations. Please contact our support team for details.

3. Processing Time

• Orders are typically processed within 1-2 business days from the time of purchase.
• Orders placed on weekends or holidays will be processed on the next business day.
• Custom or bulk orders may require additional processing time.

4. Shipping Charges

• Standard shipping charges apply based on order value, weight, and delivery location.
• Free shipping may be available for orders above a specified amount (mentioned at checkout).
• Additional charges may apply for express or international shipping.

5. Estimated Delivery Time

• Standard Delivery: 5-7 business days (depending on location).
• Express Delivery: 2-4 business days (extra charges may apply).
• International Delivery: 10-20 business days (subject to customs clearance and destination regulations).

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your shipment on our website or through the courier partner’s website.

7. Delivery Attempts & Failed Deliveries

• Our courier partners will make up to three delivery attempts before returning the package.
• If delivery fails due to incorrect address, unavailability, or refusal, the order may be canceled, and reshipping charges may apply.

8. Damaged or Lost Shipments

• If your package is damaged upon arrival, please contact our support team immediately with photos.
• In case of lost shipments, we will coordinate with the courier service for resolution.

9. Change of Shipping Address

• Address changes can only be made before the order is dispatched.
• To request an address change, contact our support team as soon as possible.

10. Customs, Duties, and Taxes (For International Orders)

• International shipments may be subject to customs duties and taxes as per the destination country’s regulations.
• Customers are responsible for any additional charges imposed by customs.

11. Delays & Force Majeure

• We are not responsible for delays caused by factors beyond our control, such as weather conditions, courier strikes, or customs clearance issues.
• In case of significant delays, we will notify customers and provide assistance.

12. Contact Us
For any shipping-related queries, reach out to us at: 📧 Email: Support@anushreeayureda.com
📞 Phone: +91 7289 989 880
📍 Address: Office No. 1140, 1st Floor, Gali No 16, Near Bajaja Showroom, Rithala, Delhi – 110085.

We appreciate your trust in Anushree Ayurveda and strive to deliver your products efficiently and safely!